Warranty Policy
At CuddlyEarth, we take pride in the quality and craftsmanship of our products. We offer a 12 month warranty against defects in materials and workmanship
-
What’s Covered?
✅ Manufacturing defects in fabric or stitching
✅ Material flaws that affect product durability
✅ Defective zippers or closures -
What’s Not Covered?
❌ Normal wear and tear
❌ Damage caused by misuse, improper care, or accidents
❌ Discoloration or shrinkage due to washing errors
-
How to Claim a Warranty?
1️⃣ Contact us at [your support email] with your order number and photos of the issue.
2️⃣ Our team will review the claim and provide a resolution within 5 business days.
3️⃣ If approved, we will offer a replacement or repair at no extra cost.We are committed to ensuring your comfort and satisfaction. If you have any questions, feel free to reach out!