Returns and Exchange

We want you to love your CuddlyEarth products! If you’re not completely satisfied, you may return your order within 30 days of receiving it. Shipping fees are non- refundable.

  • Refund and Exchange

    ✅ Items must be unused, unwashed, and in original packaging.
    ✅ Proof of purchase is required.
    ✅ Returns must be initiated within 30 days of delivery.

  • Non-Returnable Items:

    ❌ Used or washed items
    ❌ Customized or final sale items
    ❌ Gift cards

  • Refunds

    Once your return is received and inspected, we will notify you of approval or rejection. If approved, the refund will be processed to your original payment method within 30 business days.

  • Exchanges

    Need a different size or color? We offer exchanges for eligible items. Contact us at [your email] to arrange an exchange.

  • Return Shipping

    📦 Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service

  • Damaged or Incorrect Items

    If you receive a damaged or incorrect item, please contact us within 30 days with photos, and we will arrange a replacement.
📩 For any return or refund inquiries, contact us at [your support email].